 The Communications Control Center (CCC) enables you to read your email from any standard internet connection, manage your account, setup autoresponders, control your email filters, and much, much more. It can be accessed from www.avvantamail.com. |
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Physical Installation
- Plug in the power supply and connect the power to the DSL router.
- Plug one end of the provided ethernet cable into the port marked ETHERNET on the back of the router, plug the other end into your computer's ethernet adapter.
- The phone cord included with your router is your ADSL cable, this is the cable that should be used to connect your router to the phone jack. Plug one end into the LINE port on the back of the Router and the other end directly into your phone jack on the wall. Run the line directly from the wall to the router, the line must not be plugged into anything other than the router and the wall. Splitters, answering machines, surge protectors, fax machines, etc., will interfere with the operation of your DSL line.
- The port on the router marked TEL can be used to plug in a regular telephone, modem or fax machine.
Verify Connectivity
- Make sure that the PWR LED is lit and green on the router. If the PWR/ALARM LED is red, unplug the router, wait 10 minutes, then plug it back in. If the light stays red and does not turn green, call our office at 425.818.6500 or 888.662.5274.
- Make sure the ETHERNET LINK LED is lit and steady. If it isn't, double check the connection between the ETHERNET port on the router and your computer's ethernet port.
- Make sure the ADSL LINK LED is lit and steady. If it isn't, double check the telephone line connection between the router and the wall. If the ADSL LINK light does not stay a steady green color, the router is not receiving an ADSL signal from your phone line. Call our office at 425.818.6500 or 888.662.5274 for assistance.
Disable Dialup Networking as the default connection method
- Click on Start, then click on Settings, then click on Control Panel.
- Double click on Internet Options
- Click on the Connections tab.
- Click on the Never Dial a Connection option.
- Click on the OK button.
- Close the Control Panel.
Configure TCP/IP - Windows 95/98/Me
- Click on Start then click on Run. In the dialog box, type in winipcfg then click OK.
- From the Windows IP Configuration window, select your Ethernet Adapter from the pull down list.
- Click on the Release All button.
- Click on the Renew All button.
If your computer shows an IP address of 192.168.1.x, where x is a number between 2 and 254, your computer is correctly communicating with the router. If you receive an error or any other IP address is displayed, verify your ethernet connection following the Verify Connectivity section and try the command again. If you are unable to obtain an IP address, please call our office at 425.818.6500 or 888.662.5274 for assistance. - Close the Windows IP Configuration window by clicking Ok.
Configure TCP/IP - Windows 2000/XP
- Click on Start then click on Run. In the dialog box, type in cmd then click OK to start a command prompt.
- From the command prompt type ipconfig /renew and press [Enter].
If your computer shows an IP address of 192.168.1.x, where x is a number between 2 and 254, your computer is correctly communicating with the router. If you receive an error or any other IP address is displayed, verify your ethernet connection following the Verify Connectivity section and try the command again. If you are unable to obtain an IP address, please call our office at 425.818.6500 or 888.662.5274 for assistance - Close the command window by typing exit and pressing [Enter]
Configure the Router
- Insert the Best Data DSL800E/DSL800R Installation CD into your CD ROM. If you have auto run enabled in Windows, the Best Data menu should appear. Select the DSL Commander from the menu. If you do not have auto-run enabled, click on the Windows Start button, then choose Run. In the dialog box, type in d:\dslcom, where d: is the driver letter for your CD-ROM drive and click OK to start the DSL Commander software.
- After starting the DSL Commander software, you will be prompted to enter an IP address and a password for the router. The IP address should be 192.168.1.1. For the password, type in password and press [Enter].
- From the DSL Commander window, click on the Line Configuration tab. The following values need to be verified and possibly updated:
- The Protocol should be set to RFC 2364 (PPPoA).
- The PVC should have the values of 0 for the VPI and 32 for the VCI.
- The LAN IP Configuration should be set to 192.168.1.1.
- The LAN Subnet Mask should be set to 255.255.255.0.
- In the NAT section, Enable NAT should be checked.
- The Framing Mode should be set to VC/MUX.
- The User Name should be set to your Avvanta user name.
- The Password should be set to your Avvanta password.
- The DNS Server Discovery option should be checked.
NOTE: If the DNS Server Discovery Option is disabled and you are not able to enable it, you will need to restart the DSL Commander software after the next two steps and enable it. Without this option enabled, your computer will not be able to find sites on the Internet.
- Once you have verified all of the settings, click on the Apply button. This will save your configuration to the router.
- Click on the Close button to close the DSL Commander software and finish the router configuration.
- If you were unable to set the DNS Server Discovery option, repeat this section.
Update your IP Address - Windows 95/98/Me
- Click on Start then click on Run. In the dialog box, type in winipcfg then click OK.
- From the Windows IP Configuration window, select your Ethernet Adapter from the pull down list.
- Click on the Release All button.
- Click on the Renew All button.
If your computer shows an IP address of 192.168.1.x, where x is a number between 2 and 254, your computer is correctly communicating with the router. - Close the Windows IP Configuration window.
Update your IP Address - Windows 2000/XP
- Click on Start then click on Run. In the dialog box, type in cmd then click OK to start a command prompt.
- From the command prompt type ipconfig /renew and press [Enter]
If your computer shows an IP address of 192.168.1.x, where x is a number between 2 and 254, your computer is correctly communicating with the router. - Close the command window by typing exit and pressing [Enter]
Test your connection Open a web browser or try checking your email. If you encounter any difficulties or an error occurs, please call our office at 425.818.6500 or 888.662.5274 for assistance.
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