Avvanta NOC Notifications http://www.avvanta.com/network-status Outage notifications and other relevant announcements for the Avvanta Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2024 2024-06-18T05:23:39+01:00 support@avvanta.com Avvanta NOC Notifications Scheduled Maintenance: (Monday, June 17) Non Service Affecting Redundant Circuit Maintenance - 2024-06-18 05:16:16 http://www.avvanta.com/network-status?pid=1956 Avvanta's upstream carriers maintenance on a redundant circuit maintenance has begun. No outage is expected. ****UPDATE 01:33 AM PDT 06/18 - We are aware that a few customers were impacted by the maintenance tonight. This service affecting issue has now been resolved. ****UPDATE 05:00 AM PDT 06/18 - The maintenance has completed. If you are experiencing any issues, please contact us at (425) 818-6500 or email us at support@avvanta.com. If you are experiencing any unusual service, please contact support at (425) 818-6500, or by email at support@avvanta.com. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1956 Scheduled Maintenance: (Monday, June 17) Non Service Affecting Redundant Circuit Maintenance - 2024-06-15 09:44:50 http://www.avvanta.com/network-status?pid=1954 From Monday, June 17th to Wednesday, June 19th, starting at 10:00 PM and ending at 5:00AM each night, one of Avvanta's upstream carriers will be performing maintenance on a redundant circuit. No outage is expected, but users may experience some latency as routing converges. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1954 Scheduled Maintenance: (Thursday, June 6) Emergency Network Maintenance UPDATES - 2024-06-07 07:00:33 http://www.avvanta.com/network-status?pid=1949 ****UPDATE 09:00 PM PDT - Avvanta and Avvanta's upstream carrier are working maintenance on the redundant link. We will update this notification with new information as it is obtained and/or when the maintenance is complete. ****UPDATE 07:00 AM PDT - This maintenance has been completed at this time. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1949 Scheduled Maintenance: (Thursday, June 6) Emergency Network Maintenance - 2024-06-06 13:19:29 http://www.avvanta.com/network-status?pid=1948 On Thursday, June 6th, starting no later than 9:01 PM PT, Avvanta will be performing maintenance on a redundant link. During this maintenance you may experience increased latency as routing protocols converge. If you experience an impact to your service beyond the scope of this maintenance, please contact support at (425) 818-6500 or by email at support@avvanta.com Thank you, Avvanta http://www.avvanta.com/network-status?pid=1948 Scheduled Maintenance: (Tuesday, June 4) Emergency Network Maintenance - 2024-06-04 01:28:29 http://www.avvanta.com/network-status?pid=1946 One of Avvanta's upstream carrier circuits has gone down. This is a redundant circuit and should not be service affecting. Avvanta is working with the carrier to restore full redundancy. There is no ETR at this time. ****UPDATE 01:28 AM EDT 06/04 - The scheduled maintenance is complete. If you are experiencing any connectivity issues, please contact support at (425) 818-6500 or by email at support@avvanta.com. If you are experiencing any unusual service, please contact support at (425) 818-6500, or by email at support@avvanta.com. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1946 Scheduled Maintenance: (Tuesday, June 4) Emergency Network Maintenance - 2024-06-03 12:25:34 http://www.avvanta.com/network-status?pid=1938 On Tuesday, June 4th, from 12:01 AM to 5:00 AM PT, Avvanta will be performing maintenance on a redundant link. During this maintenance you may experience increased latency as routing protocols converge. If you experience an impact to your service beyond the scope of this maintenance, please contact support at (425) 818-6500 or by email at support@avvanta.com Thank you, Avvanta http://www.avvanta.com/network-status?pid=1938 Scheduled Maintenance: (Tuesday, June 4) Emergency Support Phone Maintenance - 2024-06-03 12:01:02 http://www.avvanta.com/network-status?pid=1944 On Tuesday, June 4th, from 2:00 AM to 6:30 AM PDT, Avvanta's support number at {support_phone) will go only to voicemail, due to emergency carrier maintenance. Throughout this time, support voicemail will be regularly checked and responded to. Additionally, support can be reached 24 x 7 at support@avvanta.com. Thank You, Avvanta http://www.avvanta.com/network-status?pid=1944 Non Service Affecting Redundant Circuit Outage - 2024-06-02 04:51:18 http://www.avvanta.com/network-status?pid=1940 One of Avvanta's upstream carrier circuits has gone down. This is a redundant circuit and should not be service affecting. Avvanta is working with the carrier to restore full redundancy. There is no ETR at this time. If you are experiencing any unusual service, please contact support at (425) 818-6500, or by email at support@avvanta.com. ****UPDATE 07:44 AM PDT -Field Technicians are currently performing preliminary testing on the circuit.No ETR has been provided at this time. ****UPDATE 09:19 AM PDT -Testers have been engaged and testing is being done. The current ETR is within the next 5 hours. ****UPDATE 10:10 AM PDT -Testers have been engaged and testing is being done. The current ETR is within the next 4 hours. ****UPDATE 11:02 AM PDT -Testers have been engaged and testing is being done. The current ETR is within the next 3 hours. ****UPDATE 12:21 PM PDT - Testing is still ongoing. ****UPDATE 6:14 PM PDT - Avvanta's upstream carrier has engineers onsite at the damaged fiber location. Avvanta's upstream carrier splice team is currently verifying continuity of the damaged fiber span. There is not an current ETR at this time. ****UPDATE 8:21 PM PDT - Avvanta's upstream carrier field team continues working to confirm continuity and roll services to viable fibers. Avvanta's upstream carrier has provided us an ETR of 6 hours. ****UPDATE 10:30 PM PDT - Avvanta's upstream carrier is not officially hands off and continues to perform splicing work. However, our affected connections and redundancy has been restored. ****UPDATE 04:50 AM PDT - Avvanta's upstream carrier is now officially hands off and splicing work has completed. All services should be fully restored and functional. If you continue to have any issues, please contact support at (425) 818-6500 or email us at support@avvanta.com We will update this notification once new information becomes available. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1940 Scheduled Maintenance: (Friday, May 24) Non Service Affecting Upstream Carrier Emergency Maintenance - 2024-05-24 12:35:58 http://www.avvanta.com/network-status?pid=1933 Between 12:00 AM PDT and 5:00 AM PDT, Avvanta's upstream carrier will be performing emergency maintenance on an upstream carrier circuit. During this window, users may experience brief periods of latency as routes converge. If you experience any service issues outside the scope of this window, please contact support at (425) 818-6500 or by email at support@avvanta.com. ****UPDATE 06:05 AM PDT - The maintenance is still ongoing. No ETR has been provided at this time. We will update this notification once new information becomes available. ****UPDATE 07:12 AM PDT - The maintenance is still ongoing. No ETR has been provided at this time. We will update this notification once new information becomes available. UPDATE 12:35 PM PDT: This Maintenance is now complete. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1933 Scheduled Maintenance: (Thursday, May 23) Non Service Affecting Emergency Maintenance - 2024-05-23 10:09:40 http://www.avvanta.com/network-status?pid=1932 Between 10:30 AM PDT and 5:00 PM PDT, Avvanta will be performing emergency maintenance on an upstream carrier circuit. During this window, users may experience brief periods of latency as routes converge. If you experience any service issues outside the scope of this window, please contact support at (425) 818-6500 or by email at support@avvanta.com. Thank you, Avvanta http://www.avvanta.com/network-status?pid=1932