Avvanta NOC Notifications http://www.avvanta.com/network-status Outage notifications and other relevant announcements for the Avvanta Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2021 2021-05-07T00:25:19+01:00 support@avvanta.com Avvanta NOC Notifications Service Affecting Outage DSL 5/3/2021 14:01 PM PDT - 2021-05-03 14:55:50 http://www.avvanta.com/network-status?pid=1344 Avvanta's DSL network is currently experiencing issues that may be service affecting to some customers. Engineers are working to identify the cause and resolve the issue, but there is no current ETR. This notice will be updated as more information is available. 14:36 PM PDT: Engineers have identified the cause of the issue and customers should begin to see recovery. This notice will be updated when full recovery is verified. 14:55 PM PDT: At this time, all customers should see full recovery. If you are continuing to experience service issues, please contact support. http://www.avvanta.com/network-status?pid=1344 Scheduled Maintenance: (Friday, April 30) Emergency Network Maintenance Friday 4/30 12:01 AM PDT - 2021-04-30 01:47:45 http://www.avvanta.com/network-status?pid=1343 From 12:01 AM to 05:00 AM PDT on Friday April 30th, Network Engineers will be making changes to Avvanta's network routing. During this time, some customers may experience a brief interruption in service while routes migrate. If you experience any unusual service outside of this window, please contact support. Thank You 12:01 AM We are starting scheduled network maintenance. We will update this notification when the maintenance has been completed. 1:45 AM Our Network Engineers have completed the changes to network routing. http://www.avvanta.com/network-status?pid=1343 Scheduled Maintenance: (Friday, April 30) Non Service Affecting Emergency Network Maintenance 4/30/2021 - 2021-04-28 11:40:35 http://www.avvanta.com/network-status?pid=1342 On Friday, April 30th, From 01:00 AM PDT to 05:00 AM PDT one of {shortnames}'s up-stream providers will be performing network maintenance. This maintenance is not expected to be service impacting, however, some customers may experience some latency as routes converge around the maintenance. If you experience any unusual service during this maintenance window, please contact support. Thank You http://www.avvanta.com/network-status?pid=1342 Scheduled Maintenance: (Thursday, April 22) Non Service Affecting Redundant Power Maintenance 4/22/21 - 2021-04-22 02:18:48 http://www.avvanta.com/network-status?pid=1335 On Thursday, April 22nd, from 12:01 AM PDT to 04:00 AM PDT, Avvanta will be performing maintenance on redundant power to core network infrastructure. This maintenance is not expected to be service impacting. If you experience any unusual service during this maintenance window, please contact support. Thank You **2:16am We have completed the scheduled Network Maintenance. http://www.avvanta.com/network-status?pid=1335 PDU failure - 2021-04-16 05:15:18 http://www.avvanta.com/network-status?pid=1338 A Power Distribution Unit handling electrical service to one of our racks failed briefly. This disrupted service to numerous systems (including our ability to report outages to our web site) All such issues have now been corrected. http://www.avvanta.com/network-status?pid=1338 Support Phone System - 2021-04-15 01:42:06 http://www.avvanta.com/network-status?pid=1334 12:50am - Scheduled phone system maintenance has commenced. We will update this notice again when completed. 01:40am - Phone maintenance has been completed and phones are back in service. Thank you for your patience. http://www.avvanta.com/network-status?pid=1334 PDU failure - 2021-04-14 13:42:39 http://www.avvanta.com/network-status?pid=1333 A Power Distribution Unit handling electrical service to one of our racks failed briefly. This disrupted service to numerous systems (including our ability to report outages to our web site) All such issues have now been corrected. http://www.avvanta.com/network-status?pid=1333 Scheduled Maintenance: (Thursday, April 15) Support Phone System - 2021-04-13 12:13:36 http://www.avvanta.com/network-status?pid=1329 During this week's maintenance window (beginning Thursday morning at 12:01am) we will be performing emergency work on our technical support phone systems. Estimated downtime should be less than one hour. http://www.avvanta.com/network-status?pid=1329 Service Affecting Outage: April 7, 2021 - 2021-04-08 05:45:08 http://www.avvanta.com/network-status?pid=1325 We have become aware of an outage causing intermittent and/or no connectivity. Administrators are currently investigating the situation. We will update this notification as we discover more details. 8:53pm - A core router has failed in our Westin 7th floor datacenter. This affects all 7th floor colo service as well as a significant portion of general infrastructure (Email, DNS, Phones, web) Engineers are in route. No ETR is yet available. 10:22pm - Administrators continue to work on the failed equipment at our Westin datacenter. There is currently not an ETR. 11:12pm - Administrators have resolved the hardware failure at our Westin 7th floor datacenter. Some services are still being affected as a result of the hardware failure and Administrators continue to work toward a resolution for those affected services. We will update this notification when services have been fully restored. 1:36am - Administrators continue to work on the affected services caused by the equipment failure at our Westin datacenter. There is currently not an ETR. 3:52am - Administrators continue to work on the affected services caused by the equipment failure at our Westin datacenter. There is currently not an ETR. 5:37am - All remaining services affected by this outage have now been restored. Connectivity was restored shortly after 11pm, however, the disruption in network traffic affected some of our network storage. As a result several services had to be reconstituted from backups, most relating to email. Please note: This outage had no affect on stored email and no customer data was lost - it primarily only affected our ability to receive and process new, incoming mail. Thank you very much for your patience and this issue is now resolved. http://www.avvanta.com/network-status?pid=1325