Company Information

With the recent aquisitions, transfers, bankruptcies, and other goings-on in the area we have created a list of the top questions asked:

Why "Avvanta"? What does it mean?

In short, we're a technology company, owned and operated by our System Administrator. We're a different kind of ISP, and our name reflects that. "Avvanta" doesn't actually mean anything.

In addition to, we have several different domain names that can be used. These are all interchangeable, so someone sending you email using any of these domain names will still make it into your Avvanta mailbox.

Are you locally owned and operated? If so, for how long?

Yes, since our start date of May 27, 1994. We plan to stay that way for a very long time.

Are you planning on selling anytime soon?

No. We're good at what we do and we love doing it. As a matter of fact, we're doing it right now.

Do you have Usenet?

Yes, we've outsourced it to Supernews. It was a tough choice, but they provide a fuller, more complete feed than what we could on our own.

Can I use my domain name that you don't host as my email address?

Yes. As long as you are connecting through our system or have authenticated via one of our POP3 servers you can send out mail using a domain name we don't host.

What's your reliability like?

Very, very, very high. Since installing our new network center at the beginning of 2001 we have experienced a total of about 60 minutes of network downtime where DSL or dialup customers could not access the Internet. Server outages (web servers, mail servers, etc) are also very rare.

What are your business hours?

Monday through Friday from 9:00 am to 7:00 pm and Saturdays from 10:00 am to 2:00 pm.

How long does it take to create an account?

About 15 minutes. We take down your contact information and help you get setup with whatever programs you want to use. Dialup access is ready in 15 minutes from the account creation.

How long will it take to transfer my DSL line to your system?

Roughly 1 week. It varies depending on telco and what the load at the telephone company is. With Century Link moving all their DSL customers over to MSN and several local providers closing doors and having severe issues the move process is taking a little longer than normal. A typical move order from Century Link takes anywhere from 2-3 weeks. Frontier, depending on if your ISP is out of business, completes move orders within anywhere from 2-3 weeks.

Do I need to give you a credit card number immediately?

No. We bill via email on the 2nd of each month with net 15 terms so your payment is not due until the 17th of the month. You can send in a check or money order, call with a credit card, or you can pay by credit card online through our [ Communications Control Center]